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FAQ

YOU MAY BE WONDERING…

Our products ship after 1-5 days after you placed the order.

Yes! We will send you an email as soon as your order is placed summarizing all the details.

Yes, contact support@joyfulpicks.com to cancel your order.

It is important to us that you are happy with your purchase. If you are not satisfied with a purchased item, contact us support@eurekasupply.com we will offer a full refund or exchange.

Step 1: E-mail us with your order # and name.
-With a subject of (Refund Request)
-List your product and why you want to return it

Step 2: Our team will contact you (usually within 24 hours) with our address to ship your item back.

Step 3: Ship your item back to us. Once we receive it, we will inspect it.

Step 4: If all is good, we will fully refund your item. Once we issue the refund, you will get an e-mail showing all details and the money will be deposited back into your account 🙂

We accept all major credit cards from any country including:
Visa, Mastercard, American Express, Dankort, Discover, Cirrus and more.

No handling/processing fees are ever charged.

Ensure that the billing address you entered matches that of your credit card.

Shipping is free WORLDWIDE!

If you need to update your address, select the contact us tab and send us a message and within 24 hours of placing your order and we can change it for you.

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