Common queries answered
Frequently asked Questions
Our products ship after 1-5 days after you placed the order.
Yes! We will send you an email as soon as your order is placed summarizing all the details.
Yes, contact support@joyfulpicks.com to cancel your order.
It is important to us that you are happy with your purchase. If you are not satisfied with a purchased item, contact us support@eurekasupply.com we will offer a full refund or exchange.
Step 1: E-mail us with your order # and name.
-With a subject of (Refund Request)
-List your product and why you want to return it
Step 2: Our team will contact you (usually within 24 hours) with our address to ship your item back.
Step 3: Ship your item back to us. Once we receive it, we will inspect it.
Step 4: If all is good, we will fully refund your item. Once we issue the refund, you will get an e-mail showing all details and the money will be deposited back into your account 🙂
We accept all major credit cards from any country including:
Visa, Mastercard, American Express, Dankort, Discover, Cirrus and more.
No handling/processing fees are ever charged.
Ensure that the billing address you entered matches that of your credit card.
Shipping is free WORLDWIDE!
7-30 days
If you need to update your address, select the contact us tab and send us a message and within 24 hours of placing your order and we can change it for you.